Truma
Truma Heating Guide
How to use Truma heating, understand fault codes and troubleshoot common problems.
- CP Plus and common controls
- Heating and hot water settings
- Fault codes and owner checks
Owner Support · Motorhome help centre
Motorhome & Campervan Help & Advice
Helpful owner guides, fault finding advice and maintenance support for the systems fitted to modern motorhomes, campervans and caravans.
Practical advice from our workshop
Clear, useful guides written for motorhome and campervan owners who want straightforward answers
HeatingTruma, Alde & Whale guides
FaultsCommon symptoms explained
CareMaintenance and checks
PaigntonWorkshop help available
Welcome to the Complete Campers Service Centre Help & Advice section. This area has been created to help motorhome, campervan and caravan owners understand the systems fitted to their vehicles and deal with common questions confidently.
From Truma, Alde and Whale heating guides to electrical advice, habitation checks, damp prevention and seasonal maintenance, our aim is to give owners clear and practical information without unnecessary jargon. Some issues have simple checks you can carry out yourself, while others need proper workshop diagnosis.
- Owner guides for common motorhome systems
- Fault finding advice and practical checks
- Heating, electrical, appliance and maintenance support
- Workshop help available in Paignton when needed
1
Owner Guides
Plain-English support for heating, appliances and onboard systems.
2
Fault Finding
Understand common symptoms before booking workshop time.
3
Maintenance
Simple checks that help keep your vehicle in good condition.
4
Workshop Support
Professional help available from our team in Paignton.
Start here
Featured help and advice guides
These are the main owner support pages for common systems fitted to motorhomes, campervans and caravans.
Alde
Alde Heating Guide
A practical guide to Alde wet central heating systems, glycol, pressure and common faults.
- Glycol and expansion tank checks
- Radiator and pump issues
- Hot water and heating faults
Whale
Whale Heating Guide
Owner support for Whale blown-air and water heating systems, controls and troubleshooting.
- Gas and electric operation
- Common lockouts and faults
- Maintenance and reset advice
Heating and hot water
Motorhome heating help
Heating faults are one of the most common reasons owners look for help. These guides explain the main systems and when workshop diagnosis may be needed.
Blown air
Truma Heating
Covers common Truma Combi heating and hot water issues, CP Plus settings, FrostControl valves and fault warnings.
Wet heating
Alde Heating
Useful for owners with Alde wet central heating, radiator circuits, glycol maintenance and circulation problems.
Gas/electric
Whale Heating
Helpful guidance for Whale space heaters and water heating systems found in many caravans and campervans.
Faults
Heating Not Working
Advice on basic checks such as gas supply, leisure battery voltage, electric hook-up, vents, water level and control settings.
Seasonal
Winter Heating Advice
Guidance on frost protection, draining down, safe winter use and protecting boilers during colder months.
Workshop
When to Book a Repair
If faults keep returning, the heater smells unusual, will not ignite, or involves gas safety, it should be checked professionally.
Electrical and onboard systems
Electrical help and system advice
Modern leisure vehicles rely on 12v systems, chargers, solar controllers, control panels and batteries. These pages can help owners understand common problems.
Power
Leisure Batteries
Advice on weak batteries, charging issues, battery condition, off-grid use and when replacement may be needed.
Solar
Motorhome Solar Panels
Guidance on how solar charging works, common solar faults and why panels may not be charging effectively.
Charging
Battery Chargers
Information on mains charging, split charging, battery-to-battery chargers and warning signs of charging faults.
Control panels
Sargent Electrical Systems
Useful for owners with Sargent EC systems, control panels, 12v distribution and common warning messages.
Victron
Victron Energy
Owner advice for Victron chargers, SmartSolar controllers, battery monitors and Bluetooth settings.
Fault finding
12v Electrical Faults
Common symptoms include no lights, sockets not working, fuses blowing, poor charging and unexplained battery drain.
Owner maintenance
Maintenance and seasonal advice
Regular checks help prevent small problems becoming expensive repairs. These topics are useful before trips, during storage and as part of annual ownership.
Habitation
Habitation Checks Explained
What a habitation check includes, why it matters and how it helps monitor damp, gas, electrics and safety items.
Damp
Signs of Damp
Advice on musty smells, soft walls, staining, sealant failure and why early damp detection is important.
Winter
Winterising Your Motorhome
Drain-down, frost protection, battery care, ventilation and storage tips for colder months.
Spring
Spring Health Checks
Checks before the first trip of the year, including water systems, batteries, tyres, gas and appliances.
Gas
Gas Safety Advice
General owner guidance on gas isolation, warning signs and when to seek qualified professional support.
Appliances
Fridges, Toilets & Water
Future guides can cover Dometic fridges, Thetford toilets, water pumps, taps, drains and common owner problems.
Safety note: Help guides are for general owner information. Gas, electrical and appliance repairs should be carried out by suitably competent persons. If in doubt, contact our workshop before attempting work.
How to use our Help & Advice section
1Find Your SystemStart with the guide that matches the heating, electrical or appliance system fitted to your vehicle.
2Check the SymptomsUse the fault finding sections to understand likely causes and simple owner checks.
3Avoid Unsafe WorkDo not dismantle gas, electrical or sealed appliance components unless qualified to do so.
4Contact UsIf the issue continues, contact Complete Campers Service Centre in Paignton for workshop advice.
Help & Advice FAQs
Common questions about our owner support guides and workshop help.
Are these guides a replacement for a workshop inspection?
No. They are designed to help owners understand common systems and symptoms. If a fault involves gas, electrical safety, water ingress, repeated warning codes or anything you are unsure about, a workshop inspection is the sensible option.
Can I use these guides before calling you?
Yes. If you can tell us the make of the system, what it is doing, any fault code shown and what checks you have already carried out, it helps us understand the issue more quickly.
Do you help with Truma, Alde and Whale heating?
Yes, our Help & Advice section includes owner support pages for Truma, Alde and Whale heating systems. If the system needs workshop diagnosis, contact our Paignton service centre.
Will you be adding more guides?
Yes. This section can continue to grow with guides for fridges, toilets, solar panels, leisure batteries, damp prevention, winterisation and other common motorhome and campervan topics.
Where is Complete Campers Service Centre based?
Our service centre is based at Unit 13 Torbay Business Park, Woodview Road, Paignton, Devon TQ4 7HP, serving Torbay, South Devon and surrounding areas.
Need professional motorhome or campervan advice?
If you cannot resolve the issue from one of our guides, speak to Complete Campers Service Centre in Paignton and we will advise on the best next step.
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